The cancellation of order and refund depends on the following circumstances. Refund of amounts shall be credited into the same account from which the payment was recived following the same mode of payment.
a. If an order is cancelled before it is dispatched from our office (the point of origin), the entire amount will be refunded including shipping charges.
b. In case, where the order has already been dispatched, the shipping cost shall be deducted from the total cost and the balance amount shall be refunded to the customer.
c. The refunds will be made within 15 working days upon the receipt of the product at our end.
For any queries and communications, please write to us at firstname.lastname@example.org